Order not received from Menorah Collections, no updates

Online order not received and no updations from seller side.
Value: 2100/-

I have ordered an item from Instagram- Menorah Collections on 29/07/2022. On 16/08/2022 asked about the tracking details and they haven’t given any proper details. Continuously till now enquired the status and finally asked for refund. Not responding positively. Try to contact the seller through call, whatsapp and email receiving the messages but not giving replay, not attending the call.

Seller Details:
Company: Menorah Collections(Instagram)
Mariyappandy , Kochi 683102

Riga
Kannur 670310, Kerala
Email: rxxxxxxxxxxr@gmail.com