Taking the right step at right time will ensure effective redressal of your consumer complaints. So here are some important tips to you may keep in mind whenever you face a problem. Please remember these will mostly apply in cases where the warranty service is still in force. 1. As soon as you detect a …
Can hotels, restaurants charge more than MRP
Often question arises as to whether hotels and restaurants can charge more than the MRP while serving consumers. There are two landmark judgements in this regard delivered by Delhi High Court – Federation of Hotels and Restaurants Association of India & Ors vs. Union of India & Ors. and Delhi Gymkhana Club Ltd. Vs. Union …
Insurance Ombudsman Scheme to deal with consumer complaints
Vide Notification dt.11.11.1998, the Govt. of India has introduced The Insurance Ombudsman scheme to deal with consumer complaints or public grievances with regard to servicing the insurance policies or deficiencies in rendering services by the insurance companies. How to make a complaint: If you are unhappy with your insurance company Approach the Grievance Redressal Officer …
Lok Adalat as an alternate dispute redressal Mechanism
Lok Adalat is a forum where the disputes/cases pending in the court of law or at pre-litigation stage are settled/compromised amicably. The Lok Adalat has been given statutory status under the Legal Services Authorities Act, 1987. Under the said Act, the award made by the Lok Adalats is deemed to be the decree of a …
Consumer court fines Travel Company for making Indian pay tip
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001. Case No.CC/1216/10 In the matter of: Sh. Ajit S Bhasme, New Lawyers Chambers, New Delhi-110001 ……..COMPLAINANT VERSUS 1. M/s Thomas Cook India Ltd., Office at C-33, Connaught Place, 1st floor, …
Dell India ordered to refund in Laptop complaint
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST) GOVT. OF NCT OF DELHI CONVIENIENT SHOPPING CENTRE, SAINI ENCLAVE: DELHI-92 CASE NO-626/12 ABHINAV KUMAR …… ……………. …………..COMPLAINANT C/O ALOK KUMAR PLOT NO-31 BHARAT APARTMENT I.P. EXTENSION PATPARGANJ DELHI-110092 V/S 1.DELL SERVICE CENTRE …… …………….. ……….. OP-1 LAJPAT NAGAR GROUND FLOOR, C-II-17 LAJPAT NAGAR-2 NEAR BIKANERWALA NEW DELHI-110024 2.CARE …
District Forum orders Datawind to pay refund and compensation
Complaint No.459/2012 Date of filing: 12.10.2012 Date of disposal:21.12.2012 IN THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSORE Dated this 21st day of December 2012 Complaint No. 459/2012 Present : 1) Sri. T.H. Narayanagowda, President 2) Sri. Shivakumar .J Member Complainant : Rajendran.D., Budget Control Section, Central Workshop (Railways), Ashokapuram, Mysore-08. (INPERSON) V/S Opponent : M/s …
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