India Consumer Forum for online consumer complaints - Part 1335

Insurance Ombudsman Scheme to deal with consumer complaints

Vide Notification dt.11.11.1998, the Govt. of India has introduced The Insurance Ombudsman scheme to deal with consumer complaints or public grievances with regard to servicing the insurance policies or deficiencies in rendering services by the insurance companies. How to make a complaint: If you are unhappy with your insurance company Approach the Grievance Redressal Officer …

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Lok Adalat as an alternate dispute redressal Mechanism

Lok Adalat is a forum where the disputes/cases pending in the court of law or at pre-litigation stage are settled/compromised amicably. The Lok Adalat has been given statutory status under the Legal Services Authorities Act, 1987. Under the said Act, the award made by the Lok Adalats is deemed to be the decree of a …

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Consumer court fines Travel Company for making Indian pay tip

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001. Case No.CC/1216/10 In the matter of: Sh. Ajit S Bhasme, New Lawyers Chambers, New Delhi-110001                          ……..COMPLAINANT VERSUS 1. M/s Thomas Cook India Ltd., Office at C-33, Connaught Place, 1st floor, …

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Dell India ordered to refund in Laptop complaint

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST) GOVT. OF NCT OF DELHI CONVIENIENT SHOPPING CENTRE, SAINI ENCLAVE: DELHI-92 CASE NO-626/12 ABHINAV KUMAR …… ……………. …………..COMPLAINANT C/O ALOK KUMAR PLOT NO-31 BHARAT APARTMENT I.P. EXTENSION PATPARGANJ DELHI-110092 V/S 1.DELL SERVICE CENTRE …… …………….. ……….. OP-1 LAJPAT NAGAR GROUND FLOOR, C-II-17 LAJPAT NAGAR-2 NEAR BIKANERWALA NEW DELHI-110024 2.CARE …

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District Forum orders Datawind to pay refund and compensation

Complaint No.459/2012 Date of filing: 12.10.2012 Date of disposal:21.12.2012 IN THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSORE Dated this 21st day of December 2012 Complaint No. 459/2012 Present : 1) Sri. T.H. Narayanagowda, President 2) Sri. Shivakumar .J Member Complainant : Rajendran.D., Budget Control Section, Central Workshop (Railways), Ashokapuram, Mysore-08. (INPERSON) V/S Opponent : M/s …

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TRAI’s direction to Service Providers on deactivation of connection due to non-usage

Information Note to the Press (Press Release No.12/2013) Telecom Regulatory Authority of India New Delhi, the 21st February, 2013: Telecom Regulatory Authority of India (TRAI) has today released a Regulation on ‘Deactivation of Cellular Mobile Telephone Connections due to Non-usage’. Telecom Service Providers (TSPs) currently prescribe a condition of deactivation if the mobile connections remain …

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Can travel portals refuse refund for flights cancelled by Kingfisher

Since the time Kingfisher cancelled or were forced to cancel their operations, refund complaints are piling up for the flights cancelled by Kingfisher. Naturally, passengers would approach the travel portals for refund where the tickets have been booked through them. However, portals are refusing to refund the money on the ground that they have not …

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