Mediation Advisory Centre as an alternative dispute redressal mechanism promoted by Department of Consumers – Govt. of India jointly with FICCI and Deutsche Gesellschaft für Internationale Zusammenarbeit, GIZ (through Indo-German Program ASEM( Advisory Services in Environment Management). The purpose of this initiative is to promote non-litigation dispute redressal mechanisms in India, especially for Consumer Dispute …
NIFT ordered to pay refund after deduction of admission process expense
Case No.142/11 In the matter of: Shri Rajesh Aggarwal, 350, Pkt. E, Mayur Vihar Phase-II, Delhi-110091. ……Complainant Vs Director, National Institute of Fashion Technology, NIFT Campus, Near Gulmohar Park, New Delhi-110016. …
Online shopping complaints and Consumer Protection Act jurisdiction
Who would not want to shop at the comfort of sitting in a chair thus avoiding cumbersome window shopping, handling of cash, carrying the product to home et al. Yes, we are talking about online shopping where you can choose the product of your choice online, make payment through your credit/debit card netbanking account online …
Can Consumer Forums adjudicate telecom disputes?
We recently came across a few consumer cases relating to telecom disputes that were dismissed by the State Commission on the ground of jurisdiction to hear telecom disputes. The State Commisson cited Hon’ble Supreme Court’s decision in a couple of cases that Consumer Fora have no jurisdiction over telecom disputes and these disputes will fall …
Air India ordered to pay compensation for deficient service
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001. Case No.CC/781/11 In the matter of: DR.P.K. AGRAWAL, Delhi ………………COMPLAINANT VERSUS MANAGING DIRECTOR, AIR INDIA NATIONAL AVIATION COMPANY OF INDIA LTD. NEW DELHI-110001. ………. OPPOSITE PARTY ORDER President : Sh. C.K. Chaturvedi The complainant, a senior citizen and a senior …
Agarwal Packers & Movers asked to pay compensation
Complaint Case No. CC/10/1497 1. Mr.Piyush jaju , H No 16, Elements Layout, Kaikondarahalli, sarjapur road, Bengaluru-560035, Karnataka ………..Complainant(s) Versus 1. Mr. Rajesh Agarwal/Mr.Pradeep Agarwal Agarwal packers & movers(p)Ltd., No 21, 1st floor, shivaji marg, najafgarh road, new delhi-110015 2. The manager, Agarwal packers and movers(P)Ltd. No.29,1st floor, 1st main, 2nd cross, sudhamanagar, Bengaluru-560027, Bangalore Addtl …
Educational Institutions cannot forfeit the fees or advance
It has been found that District Consumer Forum in Delhi and the State Commission, Delhi has been taking consistent view that tutorials are bound to refund the fees when their services have not been availed. To illustrate the point, in Case No.292/09, DISTRICT CONSUMER REDRESSAL FORUM (EAST) reproduced in its Order the extract from Judgement …
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