After continued poor service since March 2017, I decided to stop Tikona broadband. But they are not willing to do that. After many failed telephonic requests, I wrote email twice to stop service. But they denied getting any email. Every time someone different picks up the call. So its irritating to explain all over again. Plus, there is no accountability.They are now increasing a false payable amount every month. It seems that they want to extract cash by hook or crook even in small quantities.
Rajarshi Bardhan
Kolkata 700014, West Bengal
Email: rxxxxxxxxxxxn@rediffmail.com
2 comments
Dear Subscriber,
Greetings from Tikona.
We have noted your post. in order to assist you further, we would require your registered contact number or Tikona Service ID.
Request you to provide the required details at the earliest to look your concern and provide prompt resolution.
Regards,
Tikona Care
Dear Subscriber,
Greetings from Tikona.
We have not received your information; hence we consider this case closed from our end.
We now request you to share your detail on our official Tikona Forum – forum.tikona.in.
Regards,
Tikona Care