Professional couriers not delivering parcel

I have sent a parcel to Gorakhpur from Chennai on 10 October 2017 by The Professional Couriers. The parcel was delivered to Gorakhpur Professional courier office on 13 October 2017. Its been more than 7 days and they are not delivering parcel to the recipient neither responding to our calls. After trying lot i have got 3 contact numbers in which only one number is working and not getting proper response from him also, all three numbers is mentioned beneath. I request you to take strict action against this company so that they will not repeat such kind of activity in future. Airway bill is attached. POD number – MAA544206452. Thanks in anticipation

Rohit Maurya
Kelambakkam, Chennai 603103, Tamil Nadu
Email: rxxxxxxxxxxx1@gmail.com