I have a complaint for Indian online shopping portal which is selling duplicate products- SNAPDEAL. I had brought Nike roshe 2 shoes on 29th aug. but within a week its condition got worse. When i tried to reach out to their customer care , they said in accordance to their policyi have crossed the no.of days for return/refund. They didnt accepted that any manufacturing defect can occur. Their support asked me to check with the Nike people to fix it. The Nike says, it doesnt authorises the products which snapdeal sells under its name, which clearly means snapdeal is using big brand names and selling duplicates. Also the site doesnt states that has 1st copy of the products rather it states the opposite.
I wrote many mails to snapdeal stating that my reason is genuine so they should consider. They said no. Theybare not ready to understand
Mannat Bhandari
Bangalore 560100, Karnataka
Email: mxxxxxxxx1@gmail.com
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