Received wrong product from Meesho, no customer support for return

I have ordered the pink kurta set from meesho and they gave me completely different top of maroon colour and when I raise the complaint of wrong product it’s accepted but at the time of pickup, the pickup agent is refusing to take that parcel and also their behaviour is not good. They are saying the parcel is missmatched from the website photo.. but are they mad !?.. Do they don’t understand that if the parcel is totally wrong then how can it will be matched from the pic. Not expected this from meesho. And meesho customer support told that we can’t return this order now