Refund not given by Yatra even after 2 months - India Consumer Forum

Refund not given by Yatra even after 2 months

I have booked bus in Yatra website using gift voucher. Then I had to cancel it due to unexpected situation. Cancalletion was done on April 24th. After that I have emailed & contacted their customer support almost 20 to 25 times. Whevever I call, they used to say that the refund would be processed in 2 to 3 days. But so far nothing has been done. Pathetic service I ever received from a company to their customers. Irresponsbile team they have. I have stopped following up with them as there is no point in doing so. I will never book anything in Yatra going forward.

Ganesh SS
Bangalore 560100, Karnataka
Email: sxxxxxxxxxxxh@yahoo.co.in



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