Refund not received till date from Travolook

I have booked a flight ticket from Srinagar to delhi on 03/11/2020. Latter received a mail stating that ticket was cancelled due to fare expiration. still i have not received refund amount. i tried too many times via email and phone to talk to support executives, but they are not give positive response. Travolook employee  said  your amount will be refunded within 10 to 15 working days. It has been more than protected days but they have not refunded my amount, I wish that my consumer complaint will get resolved soon.

Bhanu
Indore 452010, Madhya Pradesh
Email: axxxxxxxxxe@gmail.com