Regarding demand from Zoomcar services - India Consumer Forum

Regarding demand from Zoomcar services

Had taken zoomcar service on October 19.
Issue: Zoomcar asking for Outstanding balance amount Rs.2000 against vehicle Damage charge.

Details:
Zoomcar booking ID: JPS6T2DCX
Date of Rental: October 19 2017 (12pm
Vehicle no: MH14GD2168

Solution: please ask Zoomcar services to waive of the Damage charge of RS.2000.

I did not do any Damage to vehicle , for the preexisting scratches in car of Zoomcar services they are making profit by applying damage charges to Customers.After one day I returned vehicle they shared picture of car scratch and asking for damage charge.

Sujith Pillai
Pune 411028, Maharashtra
Email: sxxxxxxxxxxxp@gmail.com



2 comments

    • Anusha on 11/11/2017 at 4:09 pm

    I am facing a similar kind of problem from zoom car. Did your issue get resolved?? please reply to my mail id asap -anueagle1997[@]gmail.com.
    It would be of great help. Thank you

    • Pratik Kute on 24/08/2018 at 6:26 pm

    Same thing is happening to me.. They are charging 1500 rs the me for the scratches which I have not made… Please reply to my email id asap. It Would provide a great help thank you

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