Regarding Eureka Forbes water purifier Aquaguard rapid active RO

I bought the Eureka Forbes water purifier Aquaguard rapid active RO 5.8 litre UV+ MTDS+ TDS. 8 months back. The initial product was found defective so aquaguard happily replaced it with he new product and installed the side filter. Later the second product was also found defective as the water which got filtered initially in 40 mins took 3.5 hours and the tank was still not filled. Product bought was for 22000 rs

I chased it with aquaguard. Service engineers opened multiple requests but one – two visited from ashriya services advising to install one more side filter without actually improvising the design or even touching their product. We got pissed off spoke to Mr Ganesh who advised would be refunding the money. He asked for bills and cancelled cheque which was given by whatsapp but still no money has been refunded. Only few weeks back we got the calls from service engineer asking for whether the service was done or not, but what sense does this make everyone doing formality here. Also I opened a case in consumer forum but still no luck.

Harendra
Mumbai 400043, Maharashtra
Email: hxxxxxxxxxxa@gmail.com

Solved Complaints

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Refund from Suitslabel – Rs.990/-: Ms Dilna D, Trivandrum had placed an order for designer kurtis on Suitslabel 06-04-2019 against cash on delivery. Customer received a different product and not the same as shown in the portal and ordered by her. She emailed to them about the discrepancy but there was no response. Customer poster her complaint with ICF on 14-04-2019 and the matter was taken up with the parties concerned and finally the customer got refund of her money by 23-06-2019. Ms Dilna D, Trivandrum

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Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t… Read more Mumbai, Maharashtra - 31.08.2013

Complaint against Big Bazaar for selling adulterated Gopi Ghee: Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als… Read more Big Bazar - 12.10.2009

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Regarding Eureka Forbes water purifier Aquaguard rapid active RO

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