Complaint against club vistana vacation New Delhi 110065 phone no 011-46524541 Value: 25000/-
I have taken a holiday pack from above company on 30/4/2023. for this I paid Rs 25000/- online from my bank account. After this I have tried so many times for booking but they refused every time.after that I write / tell on call to refund the payment but they clearly refused about this. The persons which have booked (sales person of this company) our pack are not reachable/available now. Neither they provide booking or neither return the payment.
Jiwan
Patiala 147001, Punjab
Email: exxxxxxxxx2@gmail.com
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We have paid a membership of over 1.60lakhs to this company with the assurance of a worriless stay for 70 nights.
When we first made our booking they refused it and then accepted it with great difficulty.
Now again when we booked they have asked us to reschedule our stay dates inspite of informing 1 month in advance. Change of dates for a planned vacation is the most absurd request I have heard from a stay agency and that too 3 days before the planned dates. That too inspite of informing 1 month in advance.
They have no contact number and on requesting one they say their lines are not working
I have a 14 days vacation package with club vistana vacation and two days complimentary vacation, now I am trying to book tickets and Hotel booking but no one is responding. Nor there mobile and land line are working.
Please do something strongly against this if possible else they fraud with many other peoples like us
I have taken their membership of 45000 but they everytime refused my booking they havnt provided any service in one go when extensively following they booked in very filthy hotel and now when i am trying to book their email id and phone numbers are unreachable they are fraud please do something.
@Sandeep: Please submit your detailed complaint at https://www.indiaconsumerforum.org/?page_id=34 so that we can assist you.