Regarding services by No broker agent

I am made to upgrade to expensive plan by Mr Jxxxxxxr on 25/10/22 because first plan I took in this month have issues. I am assured that in second plan there will be no problem and relationship manager will do all the owner calling and customer don’t have to call. But this rm called Axxxxr is telling me to call owner saying nobody pick his call. But if I as a customer will call it’s costing me the contacts from 50 contacts. This is fraud. If ur telling me at beginning you dont have to call owner just visit verified properties by rm why ur now make me to verify and going against ur own claim. This is fraud. Secondly you took my requirements at the beginning before sale of this plan and told me that my requirements are no issues. But after buying plan you are telling me to buy higher rent plan because my requirements very complicated. So y ur lyi g to me before buying plan. All this calls are recorded please arrange for my refund. Since 15 days I’m only told lied and no property in hand

Hbm
E Bld, Pune 411014, Maharashtra
Email: pxxxxxxxxxxx5@gmail.com