Regarding services by Sulekha - India Consumer Forum

Regarding services by Sulekha

Took the services on sulekha for getting clients who are looking for corporate training. While selling me the services they promised different things like
1. People looking to take corporate services are searching on their websites.
2. Corporate trainers are there on their website who are getting this service
But after i bought services, i got to know they don’y have option or i can say tab for corporate training.
The options are like this :
Example – public speaking.
This option is available in corporate but it has sub options as a) in person b) online.
So the customers either can take individual service or online service but no option available for employees ; and that is why the leads i am getting are the people who are looking services for self not for corporate.
Everytime i am calling them they say we have escalated the matter.
When i called their toll free number yesterday they don’t even know that i have this problem.
This can be sorted if they can add a tab (For employees) their or refunding my money as they lied to me.
I paid them 5000, and only the money is getting deducted as they provided leads but none of the lead is relevant.
And yesterday the guy on call told me neither we will refund your money nor we can add this option., that was so rediculious and not expected from company like sulekha.
Fake commitments and no resolution.

Monika Khatwani
Panchsheel vihar, New Delhi 110017
Email: txxxxxxxxxxxxd@gmail.com



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