Regarding threat calls from Tikona - India Consumer Forum

Regarding threat calls from Tikona

This is to infrom you that i am receiving threat calls from tikona for settlement of outstanding the caller is saying he is calling from TIs Hazari court, Delhi. However on dated 24/11/2015 i have sent a mail to Tikona for disconnection of my services no. 1111759455 but still after my request they continue sending me bills.
Today dated 10/06/2017 I have again been threatened for settlement of outstanding of Rs.1500, but after agreeing for payment and requesting to reduce the amount the person said to make payment of Rs. 800 (Pytm order no. 3361729622) then he shall send a written mail and send an NOC. Then again a call came same person calling from different number Mr. Rxxxxxxxl Cxxxxxxxxn asking to pay the balance amount of 700 to settle the issue when i recognized his voice he started misbehaving with me and disconnected the call.
Pls help me with this matter since i have never failed or delay any of there bills then too the r harassing me.

Gurmukh Singh Johal
Visakhapatnam 530003, Andhra Pradesh
Email: gxxxxxxxx3@gmail.com
10/06/2017 / 1:46 pm



1 comments

  1. Dear Mr. Johal,

    Greetings from Tikona.

    We would like to inform that we have addressed your service disconnection request and on the basis of your request we have stopped charging rentals for the service. If you wish you may still use the services in future, you will be charged 2 Paisa / MB (Excluding Tax) with speed up to 4MBPS.

    For any further issues/queries please contact customercare number 1860 3000 3434.

    Regards,
    Tikona Care.

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