Regarding wrong product delivery by Reliance Digital

Regarding wrong product delivery by Reliance Digital

Let me be very clear I had ordered this 26th April via Reliance Digital online and was supposed to be delivered on 29th April. The same was delivered today which is almost 7 days later and there was not a courtesy from you guys to inform me about the delay. I had to call them asking you where was my order. That was never been professional m. Secondly I ordered Fifa24 package and they have given me below:-
What kind of carelessness or unpleasant experience this is?
I need clear explanation and I need the Fifa24.
I reached their CEO desk also  but they are telling we will give you refund but why should I take refund after this harassment. I need my actual product or I have claimed for compensation or give me the CD for the game atleast and I was ready to take the order . I have no idea what more can be done to resolve this.
Rajat
Kolkata 700118, West Bengal
Email: rxxxxxxxxxi@gmail.com


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