SBI Credit Card annual fee not refunded as promised

1) I was using of SBI elite credit card user. At the time of renewal of this credit card, I had called (telephonically, in Nov 2017) SBI credit card customer care & asked ” will i get welcome gift after renewal of this card, customer care replied “Yes, you will get the welcome gift after payment of annual fee”. As per that commitment, I paid annual fee but till Mar 2018 I had not received welcome gift.
2) Then I raised complaint for welcome gift, then again customer care committed, ” if you change Elite credit card to Gold & more card, you will get Rs @4300 refund.
3) After that I received SMS from SBI credit card ” Rs 3694 annual fee refunded in comming statement”
4) Again I called customer care for same issue. Customer care representative has given me assurance that you will get Rs 4999 refund in comming statement.
5)But in statement, they refunded only Rs 3694.
SBI credit card customer care each time giving me wrong commitment/ assurance, result financial loss & mental harassment to me.
Please guide me. Also How SBI credit card customer care dare for wrong commitment to customer each time.

Rakesh Aawze
Nagpur 440034, Maharashtra
Email: dxxxxxxxxe@yahoo.co.in

Solved Complaints

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Refund from Suitslabel – Rs.990/-: Ms Dilna D, Trivandrum had placed an order for designer kurtis on Suitslabel 06-04-2019 against cash on delivery. Customer received a different product and not the same as shown in the portal and ordered by her. She emailed to them about the discrepancy but there was no response. Customer poster her complaint with ICF on 14-04-2019 and the matter was taken up with the parties concerned and finally the customer got refund of her money by 23-06-2019. Ms Dilna D, Trivandrum

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Complaint against Big Bazaar for selling adulterated Gopi Ghee: Mr. Shikha Airen of Bangalore (airenshikha(at)yahoo.com) had bought 4 Gopi ghee packets at discounted price on 14-08-2009 from Big Bazaar, Jayanagar, Bangalore and found it to be completely Vanaspati. He tried to contact G.G.G dairy products over mobile but could not. He posted a complaint with India Consumer Forum on 07-10-2009 and ICF took up the matter with Big Bazaar. Big Bazaar replaced the product on 12-10-2009 and had als… Read more Big Bazar - 12.10.2009

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SBI Credit Card annual fee not refunded as promised

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