Seagate asking charges for data back while servicing hard disk

Asking money for data backup. Value: 5599. I have bhought seagate harddisk in paytm mall with order no. Ending 8183205808 on 08-05-2019. Worked very nicely for few months.but it stopped working from past 2 month. So I went to nearest service centre in Bangalore. They are ready to replace with new one. But not along with data. Suppose, if i want my data , i have to pay 3000/- . actually I have 2 years of service warranty. My question is, why should I pay money for data backup..? Please solve this sir

Prasanna Hegde
Shringeri 577139, Karnataka
Email: pxxxxxxxxxxxxp@gmail.com

Solved Complaints

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Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t… Read more Mumbai, Maharashtra - 31.08.2013

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Seagate asking charges for data back while servicing hard disk

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