Security deposit not received from Colive Garnet

I made a payment of Rs. 17,000 to Colive Garnet Hyderabad as deposit of the property, which is supposed to be refundable while vacating. They usually take 3,000 separation charges which is fine with me.

But while vacating, they levied additional charges too. Also, the money is not yet refunded to me.

I have only received Rs.3,000 till now, the rest of which is on their app which they say that will be refunded in one month. They say that to every customer and it ultimately doesn’t get refunded.

They only talk through app, there’s no customer executive. We have to raise a ticket through the app and there’s no solution to that.

My Rs.10,000 is stuck with them.

Please help

Shreyas
Pune 411015, Maharashtra
Email: sxxxxxxxxxn@gmail.com

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Security deposit not received from Colive Garnet

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