On August 16th 2019 I have applied for new internet connection from ACT fibernet and made payment for their 6 months plan, initially I was promised that the connection will be provided within one day but it didnt. Despite of informing about my urgency and need of internet they didnt event responded, everytime when I …
Tag: ACT Broadband
Refund of money from Act fibernet
I deposited Rs. 7440 in Act fibernet account for new connection. after two days their representative informed that connection is not available in my area. So I requested them to refund my amount. They said as no account is created they will take 24 to 48hrs to refund the amount. But now it is almost …
ACT fibernet service complaint
I’ve paid the one year internet payment on 17 April 2019. They have promised that within 24 hours the internet connection will be live. After 24 hours I’ve Contacted them and asked for an update and they have informed that there is no internet box in my area. So I’ve told them to keep the …
Complaint regarding refund from ACT Fibernet
I had a connection of ACT Fibernet from past 3 years. I recently shifted my house on 1st of February. So I gave a request to shift my connection on 5th February, 2019. I waited for 2 days and got no response from them so I started following up everyday through their customer care. I …
Complaint regarding service from ACT broadband
I upgraded my plan about 2 weeks ago , I order to use the new plan effectively I need a new router , router request was made with the plan change. It’s been 2 weeks not a single response from their side , I’ve been calling everyday but they keep telling the same thing that …
Regarding services from ACT Fibernet
After breach of my userid and password, I lost trust in ACT Fibernet. I want full refund, because this is the 1st day of using this service and am having to blog as the very first thing i do with that. I am very dissappointed in the bad service provided by the fraud internet services …
Complaint regarding new ACT broadband connection
On the 22nd of september 2018, we booked an internet broadband called ACT they promised to give us the connection on the next 3 day. But when the day comes all they did was keep delaying us and making excuses because we already paid for the the bill, it has been a week an now …
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