ACT Broadband | India Consumer Forum - Part 5

Tag: ACT Broadband

Complaint regarding ACT Fibernet broadband service

I applied for A-Max 650 plan with ACT FIBERNET for 09 months by paying Rs.6785/- along with a static IP for which I paid Rs 3000/- as extra charge for it also for 09 months duration. I was given a Router configured at the time of installation which hard hardware issues from the start without …

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Complaint regarding refund from Act fibernet

I have raised a requested for installation of new connection for Act Fibernet bangalore and I was asked to pay the bill in advance which I did. I also submitted my documents to the ACT field employe but I didn’t receive any bill and they are not installing the WiFi now.. I am keep on …

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Act Fibernet suspends connection even after payment

Regarding non updating of my payment towards Act Fibernet. Value: 767. I am using actfibernet. my issue is with the payment updation where I have made the payment towards monthly rental of amount 767/- on February 10th . Inspite of doing payment also Act has disconnected my connection and is giving me the reason as …

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ACT Fibernet not providing service, not giving refund

Rep took a cheque for 2147 Rs assuring me internet is feasible in my building. Techs found that the building is not feasible for connection. Now they are making it painful to get a refund back. CC won’t help because they claim I am not a client yet. Disappointing! Nandan P Malleshwaram, Bangalore 560055, Karnataka …

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Complaint regarding ACT Fibernet services

ACT Fibernet subscribed for 7 Months paying Rs. 8500 but worked only for 3 weeks. No internet since last 14 days. Raised tickets and contacted all levels of officers at ACT Fibernet. They have not showed any interest in resolving the issue. Their Nodal Officer for Bangalore Mr. Naveen is very rude and has disregard …

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Unable to connect, harassment by ACT Fibernet

I raised a complaint for not being able to get connected on my SmartTV more than 1 month ago, for the last 1 week or so ACT managers/ staff have called me multiple times asking if I wanted a NEW CONNECTION even though I have told that I am already an existing customer. Even I …

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ACT Fibernet, failed new service

How irresponsible can an ISP be in India. With all the false & fake promises for its customers that it can provide new Fibernet service in 2 weeks time. It’s bloody 8+ weeks past. I Have No Internet yet. I DEMAND MY RS.1700/- MONEY BACK. NOT THEIR SERVICE ANYMORE!! Clearly, They seem NOT to be …

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