Dear Sir/Madam, I took a flight from Bangalore to Jaipur in the Air Asia Airlines. I had to transport a Microwave oven between the cities. I have called the Air Asia customer support a number of times even before the travel to ask the feasibility of the microwave being carried in check-in luggage after marking …
Tag: Air Asia
Extra money charge in the name of excess baggage by Air Asia
My mother was travelling from Kolkata to Bangalore by AirAsia. She is a senior citizen and she was travelling alone. As per rules, the allowed limit for checkin baggage is 15kgs and cabin baggage is 7kg. At the checkin counter, the staff Ms.Mxxxx Yxxxxx, asked my mother to give her cabin baggage on pretext of …
Complaint regarding refund from Air Asia
I booked return flights as planned in 22nd october 2017 through air asia flights. within one week i have received mail from AIRASIA saying that due to their operational activity they did cancel my flight and will provide refund within 30 calendar days. Now it has been almost more than 2 months from cancellation of …
Air Asia unclear terms and conditions
The e-ticket mailed by Air Asia had no specification about luggage limit except for an ambiguous statement that each baggage should not weigh more than 32 kgs. which made me believe I have a provision for 32kgs. My luggage weighed 28 kgs and I was informed during baggage drop that the limit is 15kgs, and …
- 1
- 2
Recent Comments