I was supposed to travel from Delhi to Ludhiana through AI 9837 on 30th Dec.. They cancelled flight at the boarding time and did not provide any alternative to the passengers. We reached 10 hours late and It has been 15 days and they have not processed our refunds. When I called their customer, they …
Tag: AIR INDIA
AirIndia Ticket Booking Issue
Due to Chennai-Delhi flight cancellation by AirIndia on the 30th August 2017 and subsequent delayed arrival and flight departure at Delhi airport, the ground staff of AirIndia at New Delhi informed me that instead of my Delhi-Stockholm AirIndia flight, I’m getting accommodated on Delhi-Dubai by an AirIndia flight and Dubai-Stockholm by Emirates flight. I was …
Bassinet not provided by Air India
On 10th Sep 2017, I booked an Air India flight from Mumbai to Delhi for my two months old daughter and me.Clearly, as this was the first time travel for my daughter and me, as a mother, I was keen on getting an in-flight bassinet. And found Air India has the provision.To ensure I do …
Regarding passenger service from Air India
I had booked a return flight with Air India. Bangalore to kolkata on 19th September, Kolkata to Bangalore on 4th October. I had deliberately chosen a return flight in the afternoon so that I travel back in good time and don’t have to travel late alone. My return flight was for 14:15. PNR YE7VL. Booking …
Wrongful no show by Air India
I had a flight ai 127 from hyd to chicago USA on 6 Sep 2017 when I REACHED THE airport and went to check in only 2 counters open with almost 30 passengers after 30 minutes in air I called a employee by name AxxxN JxxxxN with walkie talky in her hand I informed her …
Complaint regarding refund from Air India
By calling E commerce Air India I cancelled three tickets on 10th April 2017 and requested for refund. I received a mail for E commerce Air India on 3rd May saying that they already refunded the amount to my account. Until now the amount is not credited to my account and I informed them by …
Air India ordered to pay compensation for deficient service
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001. Case No.CC/781/11 In the matter of: DR.P.K. AGRAWAL, Delhi ………………COMPLAINANT VERSUS MANAGING DIRECTOR, AIR INDIA NATIONAL AVIATION COMPANY OF INDIA LTD. NEW DELHI-110001. ………. OPPOSITE PARTY ORDER President : Sh. C.K. Chaturvedi The complainant, a senior citizen and a senior …
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