I use airtel 3g internet which costs me 346? per month. Since march the internet speed of airtel gone drastically down, i am at 32kbps (bits not byte). usually i should get 2 MBps(byte). i started making complaint to customer care on 198. but was given a cold reply saying there is problem in your …
Tag: Airtel
Airtel DND not working properly
I have activated DND on my airtel mobile number since 2011. Every single day I do get promotional calls/SMS. I registered complaint for the same 2 times. The first time it was closed without any valid reason and the next time, even after providing the specific details of the calls, including number, date and time, …
Poor support from Airtel executive
I have been airtel postpaid customer since a long time. On January 2017 I have submitted a complaint on poor network but till date (14/08/2017) no resolution. I visited Airtel office at Balapur X Road and the executive there (a lady seems to be manager there) has refused to give any details and suggested to …
Airtel not providing refund for not giving service
I had made the International roaming payment on 29-06-2017 for Rs.2999/- for Europe Package. After landing in Europe (Italy) and thereafter, I did not get the network. After contacting the Airtel office in Muzaffarpur, Bihar; I was told that anything can be done only when I get the network on my cell phone. Having gone …
Airtel not allowing to terminate service
The second request for Disconnect of Service on 9xxxxxxxxx2 was requested to 121 from corporate ID on 23 June 2017. It followed with discussions with various Airtel representatives trying to sell the service again to me for almost free. I wanted to close the service and was sure that I have not used it for …
Airtel blocked SIM without any information
I am from Chhidderwala, Dehradun and currently I am working in Muscat Oman (overseas). Here in Oman I am facing very critical problem due to my sim card which blocked/service terminated on 03.08.2017 without give me any massage from Airtel. I am using that mobile no with my all bank account and with all my …
Complaint regarding Airtel recharge and validity
I recharged Rs. 600/- and for Rs. 570/- respectively on 26-7-2017 & 27-7-2017. As per their own intimation, my monthly pack costs Rs. 189/-. My existing validity expires on 4-8-2017. Therefore , my validy should be extended up to 03-02-2018. But, it appears that my validity is for only 55 days and expires on 19-09-2017. …
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