bigbasket | India Consumer Forum - Part 2

Tag: bigbasket

Regarding delivery of expiring product from BigBasket

I have ordered 3 packets of diet tofu on 12th December 2017 along with other items and paid via card. On 13th i received the order and figured out that the tofu’s are going to expire which was delivered by their dealer and i have asked for an exchange. The dealer again got same manufacturing …

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Non-delivery of order by Bigbasket even after 10 days

Complete order value of Rs.2642 has been paid in advance. Order status shows as ‘Completed’ but order has not been received. Have contacted customer care multiple times, also spoken to multiple supervisors and requested to escalate case but no one has bothered to get back to me. I have complete email trail that shows the …

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Fake promotion campaign by Big Basket

I am seriously disappointed with BigBasket order and its way of handling the order and its customer service. I placed an order value of more than Rs 1500 as order # BKOO-30575728-290717. As per BigBasket promotion campaign of FREE 2 Kg Chandramukhi Potato + 2 kg Onion worth Rs 68 for order value more than …

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