I am writing to address an issue regarding my Actfiber subscription, which has been disconnected inspite of making payment. On August 30, 2024, I was contacted by a member of the reconnection team’s mobile number 9xxxxx6. I said if I reconnect now I may not use the services as am out of station for another …
Tag: Broadband complaints
Complaint regarding delay in refund from GTPL
I am writing to formally lodge a complaint against GTPL Ghodasar Branch, as I have not received the refund that was promised to me. It has now been 25 days, and despite numerous follow-ups, the issue remains unresolved. I have called the company multiple times, only to be met with rude responses from their representatives. …
Excitel Broadband not refunding the Security Deposit amount
I am writing to bring to your attention a matter of grave concern regarding the non-refund of my security deposit amount by Excitel Broadband Service. My account ID with Excitel Prepaid Broadband Service is 5xxxxxxxx5 by the name of Pawan, and I was a subscriber to their broadband service from 11th March 2022. My prepaid …
Regarding Airtel broadband connection disconnecting every week
I am writing to file a formal complaint against Airtel for the continuous and unresolved issues I have been facing with my broadband connection. Despite multiple complaints, the service disruptions have become increasingly frequent, and the most recent episode has lasted for two days without any resolution. I am a loyal Airtel customer, and the …
Regarding broadband connection from Quadrant televentures
Regarding connect broadband we have opted 9+3=12 months offer against paying Rs5300. Respected sir, we have paid Rs5300 against quadrant televentures (connect broadband) against the phone no. n opted scheme 9+3=12 months. But company executives again send the bill of Rs609 Saying we have levied u plain10+2 =12 months. Pls resolve the problem as the …
Complaint against Excitel for refund after disconnection
Its worst service by Excitel broadband. connectivity is although a issue but complaint is for refund. I have raised a complaint on 14 Jul’23 as per customer care they said device pick up time is 30 days after complaint and refund is after 60 days of device puck up (means total 90 days, which is …
Complaint regarding refund from Excitel broadband
Sir I have taken a excitel broadband connection after expiring of plan i decided to disconnect this connection after i gave disconnecction request excitel customer care told me to submit device after that he told me that i will get my refund within 30 days from the submission date. But after 30 days completed i …
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