Broadband complaints | India Consumer Forum - Part 12

Tag: Broadband complaints

Complaint regarding refund of deposit from Spectranet

I had been using Spectranet Broadband connection for the past one year. I recently relocated and raised a request for disconnection on 28th April, 2018. I was initially told that it will take 9 days time to get disconnected. after several follow ups and repeated mails and complaints they disconnected my connection after 1 month …

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Complaint regarding non-refund of deposit by Spectranet

Spectranet providers are not reliable, Their services are awful. We “Shrustii Multicultural Centre” used the Spectranet for two months and later discontinued due to their pathetic services. We are contacting them since last october for the refund of our security deposit of 5000Rs. They just provided my service request number: SR 17111079013. We have not …

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Security money not returned even after 4 months

I had an internet broadband connection from Nextra. I disconnected the connection in Nov and they picked up their router and charger in early December. They have a rule to return the security deposit of 1500rs. After 3 months of returning router. Its almost 4 months now and they don’t care about returning my money. …

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Poor broadband speed from MTNL, no support

We have taken a connection of 8mbps with unlimited data from MTNL delhi. From last one moneth we are receiving only 1mbps. I have raised complaint several times but issue is not been resolved. I contacted Rxxxt first the person who reolve speed issue, but later he stopped answering the call. Somehow got the hold …

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Complaint regarding Hathway broadband service

We have subscribed to hathway internet for 6 months for Rs.4950 on 30th December however, we have shifted to a new house in another area (Domlur Layout). Hathway customer service has refused to set up the connection to this new house and has refused to pay our money back. Hathway does not service to this …

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Complaint regarding wrong broadband bill

I had a connect landline number 0161 5xxxxx1 ,suddenly my modem becomes faulty so I had complaint to connect customer care about modem and I told them that I will not pay modem charges of Rs 1099, they say ok, the boy which comes to installed new modem also told me that modem is free …

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Complaint regarding Airtel Broadband connection

I have taken Aritel broadband connection last year on Sep 5 2016, with Rs.1000 advance for new connection as my plan was Rs.1299 with local + STD call free. therefore when I received my 1st bill of Rs.1919 and I don’t know why I’m getting extra amount in my bill and I wrote a mail …

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