I had booked a ride from South City mall on 16th July evening. I had been waiting at my location. I had contacted the driver and he said he was near. Following that I waited for a longer time than expected. Suddenly, the driver cancelled and they charged a 47.5 rupees cancellation fee from me. …
Tag: cab services
Complaint regarding wrong charges by Uber
uber charged extra for the ride. on 11th july 2018 I had booked for an uber pool from moulali till sector v. Mode of payment was cash. I already had 84 uber credits in my account. But when i took a drop off i was charged Rs 100 instead of rs 15, which when checking …
Complaint regarding wrong registration of mobile number with Uber
My personal number has been registered with someone else’s email id in Uber and after complaining them via email from my email id that someone else is using my contact number, Uber is not doing anything. I already have been complaing to Uber about a month now but still they not resolving stating that my …
Complaint regarding behaviour of Uber driver
I booked Uber for the pick up at 2.50am. When to 2.56 there was no sign of him I called him. To check the status. Then he said he is at Gorva and can’t not come on time as he is already on other trip. Then I asked him to cancel the trip. He was …
Unfair practices by OLA
ANI Technologies Pvt.Ltd stylised as OLA is a transportation network company providing taxi services. From the past 4-5 months we have witnessed enormous increase in fares to an extent of 50% with a clause that due to current traffic condition, non availability of vehicle and/or high demand of vehicle prices are more than regular charges. …
Arbitrary Permanent blocking of account by Ola
My Ola account was permanently blocked last week without any due intimation. Upon writing to Ola (grievance[@]olacabs.com), I was informed that they suspected a ‘few policy violations’ (See attached). I have been corresponding with them but to no avail. They have no explanation on this random action and have just been pushing the complaint to …
Regarding duplicate fare debited by Uber
I travelled from my house to a resort on Friday 15th of June thru UBER INTERCITY PREMIERE and the rules of uber clearly stated that intercity trips have to be paid in cash. But after I alighted from the car, the driver ( Mr. Axxxxxn , who knew that only mode of payment was direct …
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