consumer complaints | India Consumer Forum - Part 2

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Online shopping complaints and Consumer Protection Act jurisdiction

Who would not want to shop at the comfort of sitting in a chair thus avoiding cumbersome window shopping, handling of cash, carrying the product to home et al. Yes, we are talking about online shopping where you can choose the product of your choice online, make payment through your credit/debit card netbanking account online …

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Can Consumer Forums adjudicate telecom disputes?

We recently came across a few consumer cases relating to telecom disputes that were dismissed by the State Commission on the ground of jurisdiction to hear telecom disputes. The State Commisson cited Hon’ble Supreme Court’s decision in a couple of cases that Consumer Fora have no jurisdiction over telecom disputes and these disputes will fall …

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