No refund for failed transaction in Mobikwik. No support for customer care requests. Value: 680. I have made two transaction to BSNL using Mobikwik (www.mobikwik.com) on 02 March 2018. Both transactions failed. Rs 680 had been deducted from my Mobikwik e-wallet. No refund even after one month. I have given a complaint to the customer …
Tag: digital wallet
PayTM wallet blocked even after KYC verification
I have been a user of PayTM wallet from 2017. As per the guidance of the government, I had submitted for KYC compliance on 27.02.2018 and on 28.02.2018, KYC verification was carried out through biometric route. I received an acknowledgement from UIDAI confirming verification (attached). On 02.03.2018, I had a transaction with PayTM, using it …
Supercash not added to Mobikwik wallet
Did not add Supercash money in wallet. Value: 300. I had done recharge of 399. As there was offer of supercash, I was expecting supercash money will be added to my wallet but it didnt. I have raised the concern to Mobikwik multiple times but no resolution. Ticket opened by me raising the issue was …
Paytm Wallet amount deducted but not transferred to bank account
I added Rs.443 to my paytm wallet with Wallet and then I requested to transfer same amount ie Rs.443 to return to my bank account. Then at that time it shows payment is pending but after two days it shows successful with Wallet txn id-18134853350 but in this transaction, Bank txn id is -0 (Zero) …
Cash back not credited in my PAYTM Wallet
Sir, I Transfer 50Rs. by using UPI on 14/03/2018 but till 16/03 2018 I not get my Cash back in my PAYTM ACCOUNT. I also send request to PAYTM but No any Response from PAYTM CUSTOMER CARE. Please Credit my CASHBACK in my PAYTM ACCOUNT. Thanks SANDEEP SHARMA District- Bharatpur, Roopbas 321404, Rajasthan Email: sxxxxxxxxxx0@gmail.com
Debit freeze on airtel payments account without valid reason
My airtel payments bank account number 99xxxxxxx5 has been put on debit freeze wiithout providing any valid reason or any prior notification. I have submitted all the necessary document to their team but still they have not lifted the freeze on my account. They have been misleading their clients and robbing them by offering invalid …
Unable to withdraw from money phonepe wallet
I have topup my wallet with 10000. When I go for withdrawal phonepe says to complete KYC. I already have done minimum KYC but the screen shows the same question to complete the KYC due to which I can not use my money. I complained 6 to 7 times to phonepe costumer care but they …
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