I am writing this complaint to bring to light the extremely unprofessional, negligent, and frustrating experience I’ve had with Eureka Forbes Ltd., regarding my Forbes SmartClean NUO Vacuum Robot, purchased on 29th June 2024, and still under warranty. Timeline of Events: ? 28th March 2025: I raised a service complaint for a recurring issue in …
Tag: Eureka Forbes
Regarding Forbes SmartClean with Home Mapping Pro
I am extremely disappointed with the service and product quality of the Forbes SmartClean with Home Mapping Pro. Despite raising multiple complaints and struggling for over 1.5 months, I finally received a replacement unit. However, the issue still persists, and the replacement product is also defective. New Issues Observed in the Replacement Unit: 1?? Parts …
Complaint regarding refund of AMC amount from Eureka Forbes
I bought Aquasure Xpert water purifier from Eureka forbes almost 11 years back. On 17-Jan-2024, I have renewed by buying 2-year Annual Maintenance Contract (AMC). The AMC is valid until 30th January 2026, and the first year has not yet been completed. On 24-Dec-2024, I raised a complaint as the unit stopped working. Subsequently, a …
AMC fraud by Eureka Forbes representative
My Eureka Forbes water purifier AMC expired. I got a call from the customer care for renewal. As I was travelling I asked them to call back after couple of days. Couple of days later one other person called and we asked him to come over for the check and renewal. A person named Bxxxxh …
Complaint regarding Eureka Water RO servicing
Bought AMC from Eureka Water RO Service in NOIDA on 02.04.2023. Till date we could get only 1 service. after repeated calls and watsapp message, we hardly get any response. Some times even phone is not reachable. For last 4 days i am constantly calling the person to which i paid the initial Rs 6360 …
Complaint regarding no service support from Eureka Forbes
Am having Gold AMC with Eureka Forbes for water purifier that is installed in my home. Having alarm generated so I have logged complaint on 24 Nov’23. Have called so many times to customer care regarding my issue & I spent around 4 to 5 hours till date speaking with customer care to attend my …
Delivery of defective Water Purifier, no support from Eureka Forbes and Flipkart
I purchased the Aquaguard Glory from Flipkart, and it was delivered on May 14, 2023. Following delivery, a Eureka executive visited for installation, discovering manufacturing defects in the product. I was advised to initiate a return by raising a request with Flipkart. However, Flipkart insists that I must visit Eureka’s service center for a resolution, …
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