food delivery | India Consumer Forum

Tag: food delivery

Complaint regarding refunding due from restaurant on Zomato

Refund Related Issue Order Value: 12677 I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it’s the whole months salary for me.  I have confirmed multiple …

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Wrong address delivery by Zomato, ordered for Hyderabad but delivering in Bangalore

I have placed an order in Zomato, on 09th May, from Hyderabad for Hyderabad location through their Application, and the order got confirmation but upon checking it shows the restaurant is from Bengaluru, just to reconfirm i even called the delivery agent and checked and he also confirmed the delivery location is in Hyderabad and …

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Zomato delivers non vegetarian momos instead of veg momos

I ordered for veg momos through Zomato and grain bell restaurant on 22/03/2024  without mention of Rupess in bill also, However they delivered non vegetarian momos . i am a pure vegetarian by birth. I never ever ordered non vegetarian food by my side . This negligence of Zomato and grain bell restaurant hurt my …

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Regarding delayed delivery by Zomato for Gold Member

Refund of order. Value: 226 This is to let know of the fact that zomato has delayed the delivery by a half hr. As a zomato gold member, they were suppose to refund the full amount. But even without being a gold member its still unfair practice. And I had ignored it for past few …

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Regarding burnt pizza from Zomato vendor

Got burnt food from Zomato. Value: 200. Today I ordered a pizza from Zomato from my friends phone and when I received the order it was burnt completely and non eatable but Zomato not responding to it and not initiating my refund either. Sakshi Vadodara 390019, Gujarat Email: txxxxxxxxxxx1@gmail.com

Complaint regarding non-receipt of cashback from Zomato

I ordered on 13 December of rupees 222 something on which they provide me a 100 rupees of cashback which I haven’t received. I also registered mail to Zomato and customer care bt they even not solved or respond my issue I want my cashback amount. Please do something it’s not good. Otherwise I will …

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Food not delivered by zomato yet it shows delivered

I ordered food from zomato it showed it will be delivered by 1:28 but the delivery guys phone was switched off he never called nor picked up the calls by me and the restaurant but this morning at 5:30 the food shows delivered but i never recieved a call from zomato or delivery guy about …

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