Last week I called customer care regarding the hathway ad on hathway.com stating unlimited internet for Rs.750 with OTT unlimited. I called customer care and they confirmed it is unlimited with OTT. I clearly asked if it FUP after a certain amount or not. They promised it is unlimited and there is no FUP. I …
Tag: Hathway broadband
Complaint regarding poor customer service from Hathway
Hi Hathway, I am extremely disappointed with the way you deal your customer, you have so much of interest for joining a new connection but here we are in loss of service from past 3 days and calling the customer executive, sales person and giving escalation mails but we got no reply and no solution …
Complaint regarding Hathway internet speed and service
I had taken a hathway connection on 3 august. Since i took the connection i have not got the speed of the pack which i took. The installer asked me to raise it with customer care. They said the max speed you will get is 40 mbps download and upload 20mbps, thia is outrageous as …
Complaint regarding refund from Hathway Broadband
Respected sir/madam, I paid amount to hathway broadband for broadband service. After payment, they informed to me service not available to your area. we cannot provide broadband connection and we will refund your amount.after 3 days i was called they didn’t respond. i was very frustrated. For my work need emergency i was paid. After …
Unsolicited marketing cals from Hathway broadband
Hathway broadband internet connection Telemarketing calls. Value: 10000. I am not a customer of Hathway broadband for the last 6 months. But still i get unnecessary marketing calls from the company. Despite making repeated requests to the callers, still they keep calling. Its a very serious problem of mine and many others like me. Kindly …
Complaint regarding poor support from Hathway broadband
I had transferred Rs 1343 on Hathway through a link on 27th March 2021, that number is published on hathway .com Chennai circle centre as per their instruction , I immediately send them the amount for 150 mbps for 1 month 2 laptop user with advance ( Rs.1343 ) , then they came on Sunday …
Complaint regarding Hathway Internet service
I have taken Hathway connection on feb 1st 2021 they install the modem on the same day but internet not coming hence approached the customer care no one approached as off now. I am trying to reach the person who took the connection and payment but he was not taking my calls and not sure …
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