Registered a complaint for ac not working, attended on time , however parts need to come from Ahmedabad. Why should it take a week? and why does Hitachi maintain a small inventory in the city for spare parts baffles me. Don’t they trust their service mechanics? Technicians/mechanic are very indifferent and could not care less …
Tag: Hitachi
Complaint regarding Hitachi TV service
It all started some 3 months back when my TV encountered some issue and I contacted Hitachi Service center regarding that on 9 June 2018. My agony started with this. Hitachi Engineers visited my place some 7-8 times but I am amazed that they were not even able to identify the issue, leave to rectify …
Complaint regarding Hitachi AC servicing
I had bought the hitachi AC around 3 months before and it is not working since then. I raised the complaint and on multiple followup the technician visited us and assured the replace of AC with in 7-8 days. I had esclated the issue to the top management as well but no action taken yet. …
Complaint against ASSET CARE on extended warranty
I was sold a policy by ASSET CARE agent for Rs 2037 on 29/12/2017 towards TWO YEAR EXTENDED WARRANTY (beyond the manufacturer warranty of one year) on the Hitachi A/C machine that I purchased. The receipt clearly shows this information. When I receive the Policy details after several months it shows a period of ONE …
Hitachi AC not working, no customer support
I purchased hitachi window ac 1.1 ton and also bought AMC comprehensive with coil from hitachi itself. I reported a breakdown request to Hitachi customer care on dated 10/04/2018. Till date no one has attented our complaint. At the time of purchase we were told it’s after sale service is really good but it is …
Complaint regarding Hitachi AC service
Hitachi AC not cooling since I bought it. Value: 35000. I bought AC in 2016. Since then it’s not cooling. After calling several times no response then in 2017 within warranty period, filed a complaint through App. They sent 15 engineers since then but no resolution. Now they are saying it’s out of warranty period, …
Complaint regarding Hitachi AC servicing
I make a request for AC not working to Hitachi APP on April 15, 2018. A technician visit after two days and said? some small motor was not working and i will bring tomorrow and replace it. Till? that day i had make no. of calls to hitachi customer care, service center and even? to …
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