on 02/08/2017 i recharged my idea no 81xxxxxxx1 with Rs. 148 as scheme provided to me. after 3 days i realized that all the calls done during these days has been deducted from my main balance instead of scheme balance. On speaking to idea customer care they told me that the scheme chosen by me …
Tag: Idea
Bill Payment for IDEA postpaid connection
My billing cycle is from 15-15. I had recently opted for a plan change from my existing plan of 499 to a new one of 349 which was said to be reflected from the next billing cycle. Even after paying my previous dues for rs768, I’m still being charged an additional rs514. The customer care …
Regarding bill payment to Idea Cellular
I paid a bill in the amount of Rs.594/- in Idea but the service provider told me that I was not pay the amount. But in my bank account it was deducted on 4th July. Now they are harrasing me to provide the same amount. So I am requesting you to get the step about …
Idea replacement SIM not activated
My Idea no 9xxxxxxxx7. Recently my SIM got damaged and request for New SIM. Due to Stock unavailability they took 5 days to replace my SIM. Finally i got SIM on 11th June and it should be activated within 1 day. But still they have not activated and there is no proper response from the …
Complaint regarding post-paid billing
My post paid number is 9xxxxxxxxx4. My May month bill was generated on 28/05/2017 and i paid on 07/06/2017(before due date) but on my current month bill, you have charged late payment plus last month outstanding amount. Can you please check and generate new bill with correct amount. I would not able to pay that …
Idea new connection complaint
I took a new idea connection on June 16th 2017. The plan of 395 which I had verified that day was unlimited plan data and calling plan for without mention of any particular 4g handset. Now I’m not able to use data after 1 GB consumption per day but the plan stated that after I …
Idea deactivated service without notice
Idea cellular Ltd stopped services to my prepaid number 9xxxxxxxxx6. The reason could be inactivity of my number as right now i am studying in USA. After repeated calls to customer care, emails to customer care and appellate authority and personal visit by my family members, they could not resolve the problem because either they …
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