Judgements | India Consumer Forum - Part 2

Tag: Judgements

GoIbibo directed to compensate for deficiency in service in hotel booking

Briefly stated, the complainant made booking of Bus, Air Ticket as well as Hotel for his visit to Nepal, Kathmandu, through Go Ibibo for the period 23.2.2018 to 26.2.2018. The complainant made booking of Bus Tickets through Opposite Parties on 23.2.2018 from Chandigarh to New Delhi through OPs website postal, but when no confirmation was …

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Hello Travel ordered to refund and pay compensation

The Complainant’s case is that he booked a tour package for Rs. 61,200/- with the Travel Agency through the Travel Portal. After paying an advance of Rs. 20,000/-, to the Travel Agency, through the Travel Portal, he did not receive the hotel vouchers and other documents. His advance of Rs. 20,000/- was not refunded. Correspondence …

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Makemytrip order to compensate for misleading travel package

National Consumer Disputes Redressal Commission, New Delhi Before: Hon’ble Mrs. Justice Deepa Sharma, Presiding Member Hon’ble Mr. C. Viswanath, Member Revision Petition No.1146 of 2018 (CC/551/2015, Unit-II, Kolkata – Manabendra Saha Roy Vs. MakemyTrip India Pvt. Ltd.) (First Appeal No.A/668/2016 in the State Commission) The brief facts of the case are that the respondent had …

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Pensioner is a consumer availing services from the bank

In a judgement in January 2019, the Apex consumer forum NCDRC has held that a bank is a service provider when it serves a pension account holder and a pensioner is a consumer under Consumer Protection Act, 1986 and can raise a dispute agaisnt the bank for deficiency in service. In the Complaint case it …

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Bharti Retail ordered to pay compensation for charging above MRP

The Ghaziabad District Consumer Forum has ordered the Easy Day Bharti Retail Ltd. to pay Rs.55,000/- as compensation to the Complainant Mr. Shashank Mishra in case No.433/15. The Case: Shashank Mishra vs. Bharti Retail Ltd., Ghaziabad, Bharti Enterprises Ltd.,  New Delhi Mr. Shashank Mishra had bought one Listerine brand mouthwash from Easy Day Retail Store …

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Axis Bank ordered to pay for short disbursal from ATM

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH 20, Round Tank Lane, Howrah – 711 101. Complaint Case No. CC/13/260 Ajit Kumar Sahu Vs. Axis Bank, Kolkata and Union Bank of India, Kolkata Dt.21-03-2014 The complainant is a salary account holder having an ATM Card with o.p. no. 1 ( herein Axis Bank Ltd., Dalhousie Square Branch, …

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Dell India ordered to refund in Laptop complaint

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST) GOVT. OF NCT OF DELHI CONVIENIENT SHOPPING CENTRE, SAINI ENCLAVE: DELHI-92 CASE NO-626/12 ABHINAV KUMAR …… ……………. …………..COMPLAINANT C/O ALOK KUMAR PLOT NO-31 BHARAT APARTMENT I.P. EXTENSION PATPARGANJ DELHI-110092 V/S 1.DELL SERVICE CENTRE …… …………….. ……….. OP-1 LAJPAT NAGAR GROUND FLOOR, C-II-17 LAJPAT NAGAR-2 NEAR BIKANERWALA NEW DELHI-110024 2.CARE …

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