Mediation Advisory Centre | India Consumer Forum

Tag: Mediation Advisory Centre

Mediation Advisory Centre, an alternative dispute redressal mechanism

By ICF in Consumer Guide

Mediation Advisory Centre as an alternative dispute redressal mechanism promoted by Department of Consumers – Govt. of India jointly with FICCI and Deutsche Gesellschaft für Internationale Zusammenarbeit, GIZ (through Indo-German Program ASEM( Advisory Services in Environment Management). The purpose of this initiative is to promote non-litigation dispute redressal mechanisms in India, especially for Consumer Dispute …

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Solved Complaints

E-voucher from Air Asia for damaged luggage: Mr. Vipul Chandak of Tehsil Jaitaran, Pali 306101, Rajasthan had transported his newly purchased Microwave Oven by flight I5-1728 on 08-11-2018 from Bangalore to Jaipur vide PNR JW4N8M. He had paid Rs.1600/- for the said luggage and has also enquired with the Air Asia support staff on the feasibility of transporting this luggage containing microwave oven which the customer had clearly marked ‘Fragile’. Customer decided to book this ‘Fragile’ luggage … Read more Tehsil Jaitaran, Pali 306101, Rajasthan

Refund from Bagittoday – Rs.2,149/-: Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013. SAHARANPUR, Uttar Pradesh - 20.07.2013

Refund from Pharmeasy – Rs.1632/- : Mr. Osuri DP of Narsapur-534275 Andhra Pradesh had placed an order for Pylobis Tablets with pharmeasy.in by using App PharmEasy vide order M18890994 on 5th May2020 by paying Rs1632/-to them. It was due to be delivered on or before 16-05-2020. However, it was not delivered by 16/5 and the delivery was postponed to 24-05-2020 . Customer wanted to cancel the order and get refund. He posted his complaint with ICF on 16-05-2020 and the matter was taken up with Phar… Read more Narsapur 534275, Andhra Pradesh

Refund from Snapdeal – Rs.5,899/- – Moon Moon Das of Tezpur, Assam placed an order with snapdeal bearing no.?? 18999303395 on 10th may’17 of Casio watch for an amount of Rs.5799/-. The courier company refused to make door delivery and the customer therefore cancelled the order as it was not feasible to collect it from a long distance. Snapdeal assured refund in 4-7 business days, but till customer did not receive refund even after 4 weeks. She posted her complaint with ICF on 09-06-2017 and the … Read more Tezpur, Assam

Replacement of Kutchina Chimney – Rs.13,990/-: Mr. Pradosh Ranjan Ray of Kolkata, West Bengal (raypradoshranjan[@]yahoo.co.in) was having problem with his Kutchina Chimney ( FIEONA) since its installation on 29/08/2013. He had registered many complaints and even after repeated attempts by company technicians the defect could not be rectified. He sent mails to the company requesting replacement of the unit but it was not attended to. He posted his complaint with ICF on 17-08-2014 and the matter w… Read more Mr. Pradosh Ranjan Ray, Kolkata, West Bengal

Refund from Slocum Management – Rs.10,000/-: Mr. Ritesh Kumar of Serilingampally, Hyderabad, Andhra Pradesh (ritesh.keshwathkar[at]gmail.com) paid a sum of Rs.10,000/- against an advance of Rs.20,000/- to Slocum Management Consultancy for YEP. However, later, he decided not to take admission due to financial problems and had asked Slocum to cancel his application and refund the sum paid by him. Slocum refused to refund the money and Mr. Kumar posted his complaint with ICF on 27-12-2013. The m… Read more Hyderabad, Andhra Pradesh - 29.03.2014

Return of phone from justlikenew.com: Mr. Vivek Verma of Ambalipura, Bangalore 560103, Karnataka ordered for water damage repair of Asus zenfone max phone with justlikenew.com. They picked up the phone but later sent a mail that due to unavailability of parts the phone could not be repaired. However, while returning the phone they returned a different non-working phone. Even after repeated emails by Mr. Verma, they did not resolve the issue. Mr. Verma posted his complaint with ICF on 30-01-2… Read more Vivek Verma, Bangalore 560103, Karnataka

Refund from Neartion – Rs.326/-: Mr. Sd Bhatia of Agra 282005, Uttar Pradesh placed an order for Sandisk 16GB pendirve with Neartion on 15.01.2017. However, even after two months the product was not delivered and no refund made. Several reminders by customer went in vain and Mr. Bhatia posted his complaint with ICF on 05-03-2017. The matter was taken up with Neartion and PG service and after rigorous follow-up the customer got refund by 28-04-2017. Sd Bhatia, Agra 282005, UP

PVR ticket booking problem Rs.1,015/-: Sanchit Thakur, Chandigarh, UT (Email: sanchitthakur(at)illuminz.com) booked 7 tickets from PVR’s website on Monday 23rd of April, 2012 at about 6 pm. He got the confirmation form the Bank that Rs. 1015.00 have been deducted from my account and paid to PVR Limited in Gurgaon. However, he got no confirmation whasoever from PVRe. When he went to the ticket counter to collect the tickets, he was told that the tickets were not booked. After verifying this … Read more PVR Cinemas

Refund from Flexi Tours – Rs.2,854/- : Vibhash Ranjan of munger, bihar (Email: bibhu009[at]gmail.com) booked a double bed a.c. room in hotel UG REGAL,BANGLORE through FLEXI TOUR PVT. LTD. When he reached the hotel on the booking day the person on reception first told that they haven’t got any information regarding booking. After a little dispute he finally provided a single bed non a.c. room. He tried to call tour operator(flexi tour) but no body answered the call, causing great inconvenienc… Read more Munger, Bihar - 14-07-2013

Tag: Mediation Advisory Centre

Mediation Advisory Centre, an alternative dispute redressal mechanism

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Tag: Mediation Advisory Centre

Mediation Advisory Centre, an alternative dispute redressal mechanism

ADs

Recent Comments

Solved Complaints

Recent Posts

Tags

Hello Consumers!

Do you have a consumer complaint? Why wait? Submit your complaint using our Post Complaints box. You will hear from us soon.