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Return Request cancellations and False Updates by Nykaa

I had purchased a pair of shoes from NykaFashion, for which I later raised a return request as the size was inappropriate. return placed on 1st April 2025 with Nyka Fashion. The return was assigned to the courier partner ShadowFax, with the expected pickup scheduled for 2nd April. Since then, the return has not been …

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Complaint reg return Rejection by Nykaa, Lack of Support

My complaint regarding the return of two sarees I purchased from Nykaa. I initiated the return due to the poor quality of the product compared to its price. However, after waiting several days for approval, my return request was unjustly rejected on March 23, which was both frustrating and disappointing. Upon reaching out to their …

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Complaint regarding non-delivery of order by Nykaa

Order not delivered by Nykaa. Value: 4549 I have ordered  a product with Nykaa. It was supposed to be delivered on 26-02-2024. The order is delayed and the reason is some office is closed. It is in Hyderabad from 2 days. The only thing i receive as communication is we are looking into it on …

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Complaint regarding empty box received from Nykaa

I had ordered a Gucci Perfume from nykaa on 21st September. However on 22nd September when the parcel was delivered, it was empty and there was no perfume inside. I have been constantly mailing their customer support but have got neither any refund not any reply from their end. My order no. is – NYK-17xxxxxxxxxx5. …

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Complaint regarding empty box delivered by Nykaa vendor

Received empty box. Value: 8600 I have received empty box from Nykaa. I have called nykaa customer care so many time and said they sent everything accurately. Amount is not small at all. Where should I complaint. This is very disappointing. Navjot Mohali 160062, Punjab Email: kxxxxxxxxx1@gmail.com

Complaint regarding wrong products delivered by Nykaa vendor

I have a ordered 8 products through Nykaa website on valantine sale event i have got cunformetion that your 5 products dispatch your 5 products. but i have gate only one product and that was also wrong. i have raise query against that on nykaa app after that they book revers pickup through delhivery courier. …

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Complaint regarding short delivery by Nykaa

Recieved misplaced item from nykaa. Value: 3703 With reference to order dated 22nov. I received one of the product which had less item as mentioned. But when I tried to return it, delivery boy refused to pick it up . And even complaint through email to company from past 1 month no support has been …

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