I traveled from San Antonio to Hyderabad through Qatar airways on May12th 2018 . I called Qatar airways customer care to understand the excess baggage fee. As per them, it would be as per American Airlines as my first flight from San Antonio to Hyderabad is American Airlines. On May12th, I paid $100 in San …
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Complaint against MakeMyTrip.com for non-receipt of refund against delayed flights from Milwaukee to Delhi via Chicago and Frankfurt: Mr. Kumar Vijay Mishra (vizziee(at)yahoo.com) of Fort Collins CO USA 80521 had booked a ticket from Milwaukee to Delhi via Chicago and Frankfurt (on 5th Feb 2010) and back on the same route (on 12th Feb 2010). The United Airlines flight (from Milwaukee to Chicago) in the booking got delayed and so the entire trip was missed out. The Chicago–Frankfurt-Delhi ro… Read moreMakemytrip.com - 05.03.2010
Complaint against Make My Trip for refund delayed for more than six months – Rs.9,993/-: Claudia Jones of Goa (happyecoclaudia(at)yahoo.co.uk) had to cancel a flight to Thailand on 30-04-2009 that was booked through Make My Trip. She was assured that she would receive a full refund. She did not get the refund even after six(6) months. She posted her complaint in ICF on 1.11.2009 and ICF submitted the complaint to Make My Trip. Ms. Claudia Jones got her full refund on 08-11-2009.Makemytrip - 09.11.2009
Complaint against Reliance General Insurance / Medi Assist India TPA – Rs.32,643/-: Prashant Moda of Delhi (Email: modapkbl(at)rediffmail.com), had submitted his mediclaim bill with Medi Assist India, TPA of Reliance General Insurance in June 2009. The claim was not settled till January 2010 when he posted the complaint with ICF and ICF took up the complaint with Reliance/Mediassist. His claim was finally settled on 13-05-2010 for Rs.32.643.Reliance General Insurance - 13.05.2010
Replacement of Iball Mobile Phone -Rs.7,100/-: Mr. Kaustabh Sen of Kolkata 700006, West Bengal (kaustabhsen@gmail.com) had given his phone for repairs to the service center on 09/10/2014. They said that the model had been discontinued and hence it was not possible to repair or replace the phone. Customer was asked to settle the issue by paying Rs. 843 for which they would provide him with a phone slightly better in features. The customer was not happy about the warranty for the product. T… Read moreKaustabh Sen, Kolkata, West Bengal
Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-: On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h… Read moreNitin Sawant, Mumbai - 12.08.2009
Cancellation of ticket by Spicejet – Rs.5,000/-: Ms. Nidhi Mishra, Kanpur, Uttar Pradesh had bought round-trip ticket on Mangalore-Delhi-Mangalore sector for two passengers. The ticket was later split due to change in one of the passengers. There was no change in Ms. Mishra’s journey date but she was surprised to find her ticket had been postponed to a later date by Spicejet. She was not allowed to board the flight on the scheduled date. She had to incur extra expenses due to the sudden deve… Read moreSpicejet - 11.04.2013
Refund from Shopkaar.com – Rs.5,999/- : Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand ordered for a Redmi mobile worth Rs.5999/- on website shopkaar.com through online payment. After a week, this site had been closed and his order did not get delivered. He also did not get his refund. Mr. Prasad posted his complaint with ICF on 05-01-2018 and the matter was taken up with the parties concerned. After follow-ups, Mr. Prasad got refund on 13-01-2018.Gautam Kumar Prasad, Kathara, Bokaro 829116, Jharkhand
Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t… Read moreDelhi - 08.11.2013
Claim settlement by Mediassist: Mr. Sudhir Bisht of NOIDA 201301, Uttar Pradesh was admitted into Max Super Speciality Hospital as per the doctor’s advice for blood transfusion due to severe anaemia. The patient had initially opted for cashless treatment and the initial request was approved by the TPA Mediassist. Since the discharge summary was already issued before the approval was received, the patient had paid the bill and opted to claim reimbursement. However, when the patient applied for re… Read moreSudhir Bisht, Noida, UP
Refund from Snapdeal – Rs. 849/-: Mr. Sandeep Gupta, Ballia, UP had purchased USB power bank from Snapdeal for Rs. 849.00 but it turned out to be defective. This order was returned back to Snapdeal on 10 Jan 2017 but there was no refund of money was done from Snapdeal side. Mr. Gupta posted his complaint at ICF on 01-02-2017 and got his refund by 03-02-2017.Sandeep Gupta, Ballia, UP
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