This is to bring to your kind attention that how customers like me are being scammed on everyday by REDBUS. Booked a AC Deluxe bus (as mentioned in REDBUS mobile app) for Rs. 1900 from Katra to Jammu. Now below is the story of the harassment for 6 hours that we had gone through. Harassment …
Tag: Redbus
Complaint regarding no refund from Redbus
RedBus not refunding money for Bus Booking which got cancelled due to MSRTC Bus Strike. Value: 391. I had booked MSRTC bus fro 9-Jun 2018. Due to MSRTC Strike, no Shivneri buses came. I called RedBus helpdesk and ticket 4314583 was opened. Ticket closed without any comments & refund was never issued. Trip ID: TM7545927429 …
Red bus and Anand Travels not allowing to prepone ticket
I had booked around 4 tickets from Redbus of Anand travels bus. Due to certain circumstances I had to prepone one ticket. After asking Anand travels branch at fort , they told me to talk to Redbus customer support. I have been talking to them and all that i get an answer is i cannot …
Money deducted by Redbus but ticket not confirmed
I have booked a ticket from my redbus account for my friend and I gave his details while booking (9xxxxx5 and Jxxxxxxxxj@gmail.com). I paid through teZ app. Money was deducted from my account and ticket was not booked. I contacted the redbus customer care , they checked and told that money was received by redbus …
Complaint regarding cancellation policy of Redbus
Cancellation policy in Redbus. Cancellation policy doesn’t match at the time of booking and while cancelling Value: 522 My Journey is on 26th Feb today the date is 17th Feb. At the time of booking the cancellation policy says 7days before the travel 15% cancellation charges. Here it’s 9days before the travel which was not …
Complaint regarding refund from Redbus post cancellation
I had purchased a ticket from redbus,in Ticket id: TKD443902381 but due to some problem the travel plan got dropped. When I tried to cancel the ticket online, redbus system generated an error. I reported the matter to support@redbus,in and requested for refund. I received the complain id as :2672756 I also called the redbus …
Complaint regarding double debit, refund from Redbus.in
I tried to book ticket using redBus.in website but unfortunately due to some technical glitch the tickets were not generated . I asked them to refund on the same day i.e. on 3rd Nov but it was not possible from their end . The amount for the same ticket was debited twice from my account …
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