Samsung | India Consumer Forum - Part 3

Tag: Samsung

Samsung Monitor, False Information on site & manual

I bought a Samsung monitor (LU28E590DS/XL) based on the information available on the site (Amazon India) and the product manual on Samsung website for the product. It was confirmed that it is a wall mount monitor. On purchase and after numerous follow-up and delays from their side, Samsung says it is not wall-mountable. Refuses to …

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Samsung did not give promise gift and sold substandard product

I bought a phone from Samsung in June 2020. Free earphones were promised but in spite of my repeated follow ups it was not provided. Also the phone had to be repaired 3 times in 6 months. They have agreed to give me a refund but after a lot of harassment from their end and …

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Washing machine parts taken by Good Services

Incident occurred around end of October . A company named Good Services has been calling them selves authorized dealer of Samsung  under toll free number 1800 121 9887 . They keep changing their site showing under diff companies all times . I called 1800 121 9887number to send me technician for my front door washing …

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Samsung failed to deliver a product on time

I ordered Samsung Note 20 Ultra on 16 Oct by paying the amount in advance I was given a confirmation that product will be delivered no later than by 23 Oct. I could see the  status of the product had not moved from approved since 16 Oct and I called,  emailed Samsung to inform the …

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Worst customer support by Samsung Mobile Sale & Services

I am a resident of Gudivada, Andhra Pradesh – 521 301. On 08-March-2020 I visited Big C Mobile Store in Gudivada to purchase a high end smart phone. There Samsung promoter, Mr. Vxxxxa Nxxxxxxa promoted his company brand phone GALAXY S20 8GB 128 was very high end and no complaints registered yet on this model …

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Samsung not delivering LED TV ordered online

I have ordered a Samsung LED TV in samsung online website itself, i ordered it on may 20 2020 and it showed that day as order approved and will be delivered before june 10. But even on June 1st my order was not even packed so i checked with samsung customer support. They informed it …

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Received a Damaged Refrigerator purchased from Samsung

I have been suffering from past 15 days, As  samsung.com is not giving any resolution . I have purchased a Sumsung Refrigerator Serial No. 0F5s4DAK900044. from samsung.com website for home delivery .  After i received the product delivery person informed that samsung fitting engineers will come to set the product post 1 day the personal …

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