Swiggy | India Consumer Forum

Tag: Swiggy

Regarding product not delivered by Swiggy store

As many times it has happened this time i ordered Eggs worth ?550 total of 120 Eggs from Swiggy. The delivery person only delivered 30 Eggs even after several escalations with Swiggy they refuse to help. I also have the cctv footage to support my Claim. This is the not the first time it’s happening …

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Refund due from Swiggy for cancelling order from their end

I ordered on Swiggy. The delivery executive picked the order and never delivered the order. I reached swiggy customer support as he was not moving after half a drive-they provided his contact and spoke to him guiding enroute but he didn’t reach even than. After a while received a email from swiggy saying order cancellation …

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Refund denied by SWIGGY for undelivered food

Orderd food through swiggy app on 06 Oct 2020 amounting to ?240 for total 8 items. When the order came, there were only 2 the ordered items with 2 different items. Contacted swiggy, and they asked if I want a replacement order or refund. I went for replacement order. Replacement order came.. But again that …

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Poor quality delivery of pizza by Swiggy

I placed an order on Swiggy on 26 December 2019. The cost of the order was INR 178/- which was paid online. The condition of the food delivered (Pizza in this case) was delivered in a very improper and mismanaged way. When i complaint about it through swiggy app. I was given the option of …

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Rs.500 Cancellation Fee by Swiggy for cancelling lunch within 3 min

I made an for Rs 995 using Swiggy App. Within 3 min, I cancelled the order realising that I made a duplicate order. I was charged Rs. 500 as cancellation fee. I was informed by customer service that they are unable to refund the cancellation fee because the restaurant already started making the biriyani (within …

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Order short delivered by Swiggy

I had placed an order from Swiggy on 10th December 2019. I had paid for a khichdi and a rasgulla. However, I only received a khichdi. The company is not willing to acknowledge this and hasn’t responded to me in over 40 hours now. I have been trying to reach them from a really long …

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Complaint regarding wrong delivery by Swiggy

I ordered the muttar mushroom, laccha paratha and tandoori roti from swiggy on 14/11/19 and the order which I received, after half an hour of an ETA was chicken and tandoori roti. I complaint to swiggy customer care and I also wrote an email to them but they didn’t take it seriously. They promise me …

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