zomato | India Consumer Forum - Part 3

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Complaint regarding refund due from Zomato

I ordered on Zomato on Dec 20th but the payment failed and then I ordered again after paying again, so the first payment had to be refunded and Zomato said it will refund after one whole month and refund was processed according to them in Jan 3rd after which no amount was credited to my …

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Zomato is not refunding my amount

I have ordered food from Sweet Tooth on 18 th of OCT 2020 via Zomato, and the order was cancelled by the restaurant and still waiting for the refund, when ever I connect with the Zomato they say it will get refunded in 4 to 5 business days but its more than 10 days I …

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I paid Zomato but did not receive food

it is really unfair that i placed two orders at zomato one reached other one got cancelled with no refund due to wrong gps location. I said i will extra deliver charge also. Very worst. i work in a reputed company as well . It will be better to work on customer centric functions first …

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Refund of amount 794.85 from Zomato food delivery app

I have ordered few food food items from Zomato food delivery app on 13 march 2020. After ordering i cancelled it within few minutes due to some unavoidable reasons. At the time of cancellation restaurant told us that amount will be refunded by Zomato. When i tried to contact Zomato they are refusing to refund. …

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Non-veg pizza delivered by Zomato instead of veg pizza

I have placed Order on Zomato from Fry Guys restaurent for Meduim Signature Pizza with Garlic Bread and Paneer Cheese Burgerhaving green mark showing vegetarian. However, they delivered us non veg pizza. We had that pizza and after some time realized its non vegetarian and called the restaurent they said its non veg pizza and …

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Complaint against zomato for non-delivering and false information

I ordered food from zomato. 1. Zomato valet turned his phone off. 2. Zomato executives kept telling they just contacted him he’s nearby and will deliver soon 3. No response from they support executives 4. Neither they refund 5. They wasted my gold membership benefit 6. They didn’t cancel order on their own and they …

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No credit received from Zomato for cancelled order

Zomato pro promised credit on 3rd October but didn’t added yet. Value: 231. I ordered food from zomato on 2nd October but my order was cancelled after 50minutes by ZOMATO. So I contacted them and they promised me 185+46credits in my zomato wallet for the inconvenience caused but when I chat with the agents they …

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