zomato | India Consumer Forum - Part 5

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Zomato delivers defective cake from fresh n fresh bakers jabalpur

Recived a defective cake in order. Value: 300. I have order a cake from zomato app shop name fresh n fresh bakers jabalpur and my order no is 1518717743 i have recived a defective cake in a box i have a picture of cake but zomato dont accept this i have send a picture and …

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Short delivery of McDonalds burger by Zomato

Zomato the online application for food delivery was taking combo offer on McDonalds burger. It showed price for 2 burgers and delivered only one burger. The invoice mailed by McDonald’s shown only one burger. This is a clear cheating by zomato wherein they are taking orders for 2 burger and send only 1 burger. Rethin …

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Stinky hard mutton tikkas delivered by sanjha chulha through Zomato

This is in reference to order which we placed for mutton tikka from Sanjha chulha-Kailash colony. The tikkas were so hard and stinky. When I called the restaurant to get this checked, the person from the restaurant was really rude and said I’ll not do anything, speak to zomato. When we raised a complaint on …

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Complaint regarding no refund from Zomato for non-delivery

I had ordered through Zomato from freshmenu on 13th December 2018 in the morning which comes to a total of around 82 rs. The order was all confirmed and it showed that it was being prepared. Then about half an he later, a delivery guy called and informed that he could not reach since he …

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Zomato delivered non-veg in place of order for veg noodles

Unprofessional approach of Zomato in order handling. I have ordered for veg. Schwazen noodles through Zomato on 02.12.18 vide order no. .1585207561. However they have delivered a non veg noodles. My family is pure vegetarian and this unprofessional approach has disturbed my religious belief and system. A company has got certain responsibilities which is expected …

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Cash back not received on Zomato order paid through PayTm

No response from 24*7 customer care. Value: 350. I ordered on zomato via paytm wallet using a promo code as it said cashback offer. But I never received any cashback even after 5 days. I reported it to the customer care. But they don’t respond. There is no other means to contact them as well. …

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Received burnt food item from Zomato

complaint against the zomato for delivering burnt food. I had ordered food from zomato on 19th sept and got burnt food then had a conversation with customer care they didnt listen my concern then i uploaded the burnt food pics to their custmer email id but they didnt return my money till now after so …

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