Complaint regarding ICICI Bank credit card settlement:
Mr. Umesh Yawalkar of Pune(info(at)smrtec.com) had posted a complaint with the Forum in connection with his dispute with ICICI Bank credit card account. He had also complained about false commitment given by ICICI collection agency Ganaraj Services Pune that their representative collected a payment of RS. 15000/- from Mr Yawalkar against settlement of his credit card account and the card account was supposed to be settled for Rs. 45000/- as assured by the Agency. However, nothing as assured by the Agency took place and Mr. Umesh Yawalkar did not get any assistance from ICICI in resolving the issue of settling his credit card dues. This Forum submitted Mr. Yawalkar’s complaint to ICICI Bank and also advised Mr Yawalkar of the merits of the case. The issue was finally sorted out to Mr.Yawalkar’s satisfaction after getting some concession in late payment charges and interest component.
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