Refund from GoIbibo – Rs.50,670/- :

Refund from GoIbibo – Rs.50,670/- :  Mrs. Abha Sahu of Bangalore, Karnataka, 560037 had booked flight tickets on GoIbibo for travel on Air Asia flight during lockdown period. However, the flight was cancelled due to lockdown and the customer was experiencing difficulty in getting refund. Customer approached us on 24-04-2020  and the matter was taken up with the respective parties. Sincere there was no action from Go Ibibo / Air Asia, the matter was followed up based on the Supreme Court decision for refunds. The matter was resolved and the customer got refund with nominal deduction towards convenience fee.