Refund from MMT – Rs.1,600/-

Refund from MMT – Rs.1,600/- : Mr Sangin Soni, Vadodara  390010, Gujarat (sangin.soni[@]cssgroupindia.com) booked ticket on makemytrip website on 5th Dec’14 from Ahmedabad to Pune. He did not get any confirmation from MMT or transaction SMS from the credit card company. Therefore he booked the same ticket through another travel portal. After this booking, the customer got SMS on his mobile from travel company for the first failed booking on MMT. Customer contacted MMT for refund against the failed transaction but they did not entertain his compliant. Mr. Soni posted his complaint with ICF on 17-12-2014 and the matter was taken up with MMT and he got refund by 20-12-2014.