Refund from Travelchacha – Rs.1,41,130/

Refund from Travelchacha – Rs.1,41,130/– – Mrs. Rama Priya Prakash Rao, Hyderabad had paid money to Travelchacha on 03-05-2014 for Singapore package. Just before 3 days, the customer was shocked to know that no bookings were done and the company assured full refund. However, the refund was not forthcoming and the customer was given a future date everytime. The customer posted her complaint with ICF on 05-12-2014 and the matter was referred to Travelchacha. Travelchacha was not forthcoming in resolving the issue and therefore we guided the customer to file a case in the District Consumer Forum. The customer filed a case on 25-08-2015 and got a favourable order on 15-03-2016 for refund + interest + compensation. The customer finally got her money back in January 2017.