Wrong charges by SBI Card – Rs.26,362/- | India Consumer Forum

Wrong charges by SBI Card – Rs.26,362/-

Wrong charges by SBI Card – Rs.26,362/- :  Mr. Nagamanoj of Kaggadasapura, Bangalore 560093, Karnataka had converted the entire outstanding on his sbicard credit card to restructuring in the month of Sept 2020. Thereafter he paid full EMI through Nach debit for 24 months as per the restructuring letter issued by SBI Card. Despite making full payment through EMI, in September 2022 he again received a statement showing an outstanding of 20277.75 INR. Mr. Nagamanoj contacted customer support and nodal officer but his issue was not resolved. He posted his complaint with ICF on 14-10-2022. ICF guided him on further steps and also took up the matter with SBI Card. The matter was resolved by 15-12-2022 and the customer got a refund of Rs.1,600/-.



Karnataka, Bangalore

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